Frequently asked questions
What are the shipping details?
Your order will ship within 1-3 days. We ship via FedEx Ground typically on Monday, Tuesday and Wednesday depending on the final destination. We do our best to make sure all your treats arrive intact so we are especially thoughtful of shipping timelines during the summer months.
Can I get my gifts earlier?
Absolutely! We can ship to you quicker, just let us know and we can get you the best quote for express shipping.
I want to place a large order of your curated boxes, how can I do that?
We'd love that! Just send us an email at email@example.com and we can ship them in the most economical way.
How much notice is needed for a custom order?
We like to have at least 6-8 weeks for custom orders so we can have plenty of time to find the best items for you, but the sooner the better!
I need a custom order sooner, are you able to help me?
Just drop us a line at firstname.lastname@example.org and we'd love to help if we can! Depending on the details, location and timeline, there would be a rush order fee.
I see items from different boxes, can I combine them to make a custom box?
Absolutely! Send us an email at email@example.com and let us know what items you'd like in your custom box and we can get that right out to you!
I'm needing a custom client thank you gift, can Bonjour Boxes help?
Yes, please! After getting to know you and your brand, we can create the best client gift so your brand and style shines right through!
Does Bonjour Boxes make corporate gifts?
We love working with our corporate clients to create thoughtful and interesting gifts for everything from holiday presents, galas & parties, and corporate marketing initiative gifts! The minimum order is 12.
Does Bonjour Boxes make wedding welcome gifts?
Absolutely! One of the reasons we started Bonjour Boxes stemmed from the idea that wedding welcome boxes should be more than a generic bag of crackers, water and aspirin. Your guests are investing so much in traveling for your big day, let us be a part of the welcome and show them how much you appreciate and love them when they arrive! The minimum order is 20.
Do you collaborate on styled shoots?
Of course! We love working with creative partners! Send us a note with details and we'd love to see how we can be a part of your shoot! firstname.lastname@example.org
I have a product that I think is a perfect fit for Bonjour Boxes, do you accept new vendors?
We are always on the hunt for fabulous new vendors and are so excited at new prospects! Send us an email at email@example.com to get started!
Returns and exchanges
We take extra special care creating and packaging up your gifts. If, for some reason, your gift doesn't arrive in top notch form, please let us know right away. Otherwise, all sales are final.